FAQ

FAQ

Storefront

What is a storefront and why do I need one?

A storefront is your very own Passionfroot page to share with brands and potential partners. It’s a place for you to showcase your value and everything you offer, and brands will be able to book you directly through it. On our storefront, we share 2 channels: our Filtered Fridays newsletter which offers a Sponsored Ad and a Classified Ad, and the Creators on Air podcast which offers Pre-, Mid-, and Post-roll Ads.

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Who can see my Passionfroot storefront?

Everyone you share the storefront link with will see your Passionfroot storefront, so make sure to share it on your favorite platforms to increase your visibility!

What is the difference between Slots and Placements?

A Slot is the date that a certain channel’s issue is sent out to your audience. A placement is a unique spot for a product in each issue that is sent out.

For example: If you have a newsletter that is sent out every Friday and has room for 2 classified ads in each issue - that means you have 1 slot every Friday, but 2 placements per slot. That means that two brands can buy one ad placement each in that Friday newsletter.

Can I create a package of one or multiple products?

Yes! In the storefront editor you can create package deals to upsell your partners. You can create the following types of packages:

🎁 Package of a single product

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A single product package is great if you want to sell multiple ads on the same channel. For example, here we demonstrate creating a package of classified ads on our newsletter. By doing this the partner gets a 10% discount!

🛍️ Package of multiple products on one or more channels

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A multi-product package is great if you want to offer a more comprehensive ‘campaign’ where the partner can purchase ads accross your channels. For example, here we demonstrate creation of a Gold Package that lets partners buy a coordinated collaboration on our Newsletter and Podcast for a 20% discount!

Can I send proposals to partners to make it easier for them to book me?

Yes! Passionfroot’s Proposal Feature allows you to serve up a collaboration on a silver platter to your dream partner. This way you can give a busy partner a specific offering of a Product, Price and Date to make it easier for them to try you out. Check out our proposal to Spotify below:

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Workspace

What do I see in my Passionfroot workspace?

On the left sidebar you can access Storefront, Requests, Calendar, Products and Payments

Storefront

On the Storefront view you can access the Storefront Editor, see a preview of your storefront, and share your storefront to different platforms.

Requests

In the Requests view you can see all inbound requests from brands and partners who want to collaborate with you. Click on a request to either Accept, Reject, and/or Send proposal.

Calendar

On the Calendar view you can see the slots you have open for all of your products. You can see the current status of the request, the channel and product name, the requesting brand, the stage of the collaboration and the price of the product. You can flip between months in the top right corner.

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Products

In the Products view you can alter your channels and products without having to go into the storefront editor. Here you can change the core parts of your storefront: channels, products, prices, price visibility, and # of ads per slot.

Payments

You can track all payments of your collaborations through Passionfroot by connecting and activating your Stripe account.

Before activation

Please visit the ‘Payments’ section below for info on activating your payments setup.

After activation

Once activated you will be able to access your Stripe account from the workspace. You can see the Payment dashboard and edit the business settings.

Collaboration process

How do I send reminders to a brand so that I can collect details for an ad?

If a brand doesn’t respond quickly, you can send reminders directly from the request page. You can adjust the reminder message as you’d like.

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How do I propose copy to a brand?

Once the partner sends the creative briefing, you can propose copy to the partner.

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I don’t need approval of copy from brands. How do I skip this step?

When your collaboration is in “Prepare copy” status, you have the option to skip the next steps entirely, and and finalize the collaboration immediately.

Your Partner won’t receive a copy proposal, so you have full control of your content!

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How does the brand provide the creative assets or respond to me?

The partner doesn’t have to log in to Passionfroot to provide assets or respond to the creator throughout the collaboration process. This is all handled seamlessly via mail.

How do I block/unblock openings?

You can block/unblock openings by clicking on the three dots (”meatball menu”) at the very right of each opening.

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How large do pictures have to be for the asset collection step?

We usually work with images that are 1400*700 large. If you want to collect and work with a different size, let us know and we will adjust the asset collection for you.

Payments

How do I enable Payments?

You have two choices: either we set up Payments during our onboarding call or you can do it yourself after onboarding. In any case these are the documents you need to open a new Stripe account through Passionfroot. If you already have an account, simply connect to it to get started.

Usually, accounts are automatically enabled to work with Stripe. If that’s not the case, just let us know and we’ll take care of it for you. If the account is enabled, this is what the (usual) process looks like:

  1. Click on Payments
  2. Insert e-mail address and phone number
  3. Insert OTP from Stripe
  4. Select country and type of business
  5. Verify personal details (Legal name of person, E-mail address, date of birth, home address, phone number)
  6. Tell more about your business
  7. Select an account for payouts (Currency, country of bank account, IBAN)
  8. ID Verification (check Stripe for eligible documents)
When do I get paid?

You can set the payment deadline when dictating the collaboration terms with your partners.

How do I get paid?

You will get paid through Stripe or by us directly. We provide the credit notes (i.e. the paper work) to you.

What does the Payments dashboard show?
  • Money on the way to you
  • Money not yet paid out
  • Total earnings
  • All transactions
How do you account for taxes at Passionfroot?

You can indicate the VAT when requesting payment from your partners. In general you can follow this guideline:

  • Creator and partner are in the same country/state → Input the VAT of your country (or state) according to the table below
  • Creator and partner are in different countries in the EU (e.g. Germany and Sweden) → No VAT applies, but add note in your invoice ‘No VAT applies or back-charge VAT’
  • Creator and your partner are in different countries outside EU (e.g. Germany and USA) → No VAT applies i.e. 0%
⬅️ Detailed table of suggested VAT/sales tax rates by country (click the triangle)
Tax Name
Country Code
State Code
Rate %
Afghanistan
AF
0.00%
Åland Islands
AX
0.00%
Albania
AL
20.00%
Algeria
DZ
19.00%
American Samoa
AS
0.00%
Andorra
AD
0.00%
Angola
AO
14.00%
Anguilla
AI
0.00%
Antarctica
AQ
0.00%
Antigua and Barbuda
AG
0.00%
Argentina
AR
21.00%
Armenia
AM
20.00%
Aruba
AW
0.00%
Australia
AU
10.00%
Austria
AT
20.00%
Azerbaijan
AZ
18.00%
Bahamas
BS
0.00%
Bahrain
BH
10.00%
Bangladesh
BD
0.00%
Barbados
BB
17.50%
Belarus
BY
0.00%
Belgium
BE
21.00%
Belize
BZ
0.00%
Benin
BJ
0.00%
Bermuda
BM
0.00%
Bhutan
BT
0.00%
Bolivia, Plurinational State of
BO
0.00%
Bonaire, Sint Eustatius and Saba
BQ
0.00%
Bosnia and Herzegovina
BA
17.00%
Botswana
BW
12.00%
Bouvet Island
BV
0.00%
Brazil
BR
20.00%
British Indian Ocean Territory
IO
0.00%
Brunei Darussalam
BN
0.00%
Bulgaria
BG
20.00%
Burkina Faso
BF
0.00%
Burundi
BI
0.00%
Cambodia
KH
10.00%
Cameroon
CM
0.00%
Canada
CA
15.00%
Cape Verde
CV
0.00%
Cayman Islands
KY
0.00%
Central African Republic
CF
0.00%
Chad
TD
18.00%
Chile
CL
19.00%
China
CN
0.00%
Christmas Island
CX
0.00%
Cocos (Keeling) Islands
CC
0.00%
Colombia
CO
19.00%
Comoros
KM
0.00%
Congo
CG
0.00%
Congo, the Democratic Republic of the
CD
0.00%
Cook Islands
CK
0.00%
Costa Rica
CR
13.00%
Côte d'Ivoire
CI
0.00%
Croatia
HR
25.00%
Cuba
CU
0.00%
Curaçao
CW
0.00%
Cyprus
CY
19.00%
Czech Republic
CZ
21.00%
Denmark
DK
25.00%
Djibouti
DJ
0.00%
Dominica
DM
0.00%
Dominican Republic
DO
18.00%
Ecuador
EC
12.00%
Egypt
EG
14.00%
El Salvador
SV
13.00%
Equatorial Guinea
GQ
15.00%
Eritrea
ER
0.00%
Estonia
EE
20.00%
Ethiopia
ET
0.00%
Falkland Islands (Malvinas)
FK
0.00%
Faroe Islands
FO
0.00%
Fiji
FJ
15.00%
Finland
FI
24.00%
France
FR
20.00%
French Guiana
GF
0.00%
French Polynesia
PF
0.00%
French Southern Territories
TF
0.00%
Gabon
GA
18.00%
Gambia
GM
0.00%
Georgia
GE
18.00%
Germany
DE
19.00%
Ghana
GH
12.50%
Gibraltar
GI
0.00%
Greece
GR
24.00%
Greenland
GL
0.00%
Grenada
GD
0.00%
Guadeloupe
GP
0.00%
Guam
GU
0.00%
Guatemala
GT
12.00%
Guernsey
GG
0.00%
Guinea
GN
0.00%
Guinea-Bissau
GW
0.00%
Guyana
GY
14.00%
Haiti
HT
0.00%
Heard Island and McDonald Islands
HM
0.00%
Holy See (Vatican City State)
VA
0.00%
Honduras
HN
15.00%
Hong Kong
HK
0.00%
Hungary
HU
27.00%
Iceland
IS
24.00%
India
IN
28.00%
Indonesia
ID
11.00%
Iran, Islamic Republic of
IR
0.00%
Iraq
IQ
0.00%
Ireland
IE
23.00%
Isle of Man
IM
20.00%
Israel
IL
17.00%
Italy
IT
22.00%
Jamaica
JM
15.00%
Japan
JP
10.00%
Jersey
JE
0.00%
Jordan
JO
16.00%
Kazakhstan
KZ
12.00%
Kenya
KE
16.00%
Kiribati
KI
0.00%
Korea, Democratic People's Republic of
KP
0.00%
Korea, Republic of
KR
10.00%
Kuwait
KW
0.00%
Kyrgyzstan
KG
12.00%
Lao People's Democratic Republic
LA
0.00%
Latvia
LV
21.00%
Lebanon
LB
11.00%
Lesotho
LS
0.00%
Liberia
LR
0.00%
Libya
LY
0.00%
Liechtenstein
LI
7.70%
Lithuania
LT
21.00%
Luxembourg
LU
17.00%
Macao
MO
0.00%
Macedonia, the Former Yugoslav Republic of
MK
0.00%
Madagascar
MG
20.00%
Malawi
MW
16.50%
Malaysia
MY
10.00%
Maldives
MV
0.00%
Mali
ML
0.00%
Malta
MT
18.00%
Marshall Islands
MH
0.00%
Martinique
MQ
0.00%
Mauritania
MR
16.00%
Mauritius
MU
15.00%
Mayotte
YT
0.00%
Mexico
MX
16.00%
Micronesia, Federated States of
FM
0.00%
Moldova, Republic of
MD
0.00%
Monaco
MC
0.00%
Mongolia
MN
10.00%
Montenegro
ME
21.00%
Montserrat
MS
0.00%
Morocco
MA
20.00%
Mozambique
MZ
17.00%
Myanmar
MM
0.00%
Namibia
NA
0.00%
Nauru
NR
0.00%
Nepal
NP
0.00%
Netherlands
NL
21.00%
New Caledonia
NC
0.00%
New Zealand
NZ
15.00%
Nicaragua
NI
15.00%
Niger
NE
0.00%
Nigeria
NG
7.50%
Niue
NU
0.00%
Norfolk Island
NF
0.00%
Northern Mariana Islands
MP
0.00%
Norway
NO
25.00%
Oman
OM
5.00%
Pakistan
PK
16.00%
Palau
PW
0.00%
Palestine, State of
PS
0.00%
Panama
PA
7.00%
Papua New Guinea
PG
10.00%
Paraguay
PY
10.00%
Peru
PE
18.00%
Philippines
PH
12.00%
Pitcairn
PN
0.00%
Poland
PL
23.00%
Portugal
PT
23.00%
Puerto Rico
PR
4.00%
Qatar
QA
0.00%
Réunion
RE
0.00%
Romania
RO
19.00%
Russian Federation
RU
0.00%
Rwanda
RW
18.00%
Saint Barthélemy
BL
0.00%
Saint Helena, Ascension and Tristan da Cunha
SH
0.00%
Saint Kitts and Nevis
KN
0.00%
Saint Lucia
LC
12.50%
Saint Martin (French part)
MF
0.00%
Saint Pierre and Miquelon
PM
0.00%
Saint Vincent and the Grenadines
VC
0.00%
Samoa
WS
0.00%
San Marino
SM
0.00%
Sao Tome and Principe
ST
0.00%
Saudi Arabia
SA
15.00%
Senegal
SN
18.00%
Serbia
RS
20.00%
Seychelles
SC
0.00%
Sierra Leone
SL
0.00%
Singapore
SG
7.00%
Sint Maarten (Dutch part)
SX
0.00%
Slovakia
SK
0.00%
Slovenia
SI
22.00%
Solomon Islands
SB
0.00%
Somalia
SO
0.00%
South Africa
ZA
15.00%
South Georgia and the South Sandwich Islands
GS
0.00%
South Sudan
SS
0.00%
Spain
ES
21.00%
Sri Lanka
LK
8.00%
Sudan
SD
0.00%
Suriname
SR
0.00%
Svalbard and Jan Mayen
SJ
0.00%
Swaziland
SZ
0.00%
Sweden
SE
25.00%
Switzerland
CH
7.70%
Syrian Arab Republic
SY
0.00%
Taiwan, Province of China
TW
0.00%
Tajikistan
TJ
15.00%
Tanzania, United Republic of
TZ
0.00%
Thailand
TH
7.00%
Timor-Leste
TL
0.00%
Togo
TG
0.00%
Tokelau
TK
0.00%
Tonga
TO
0.00%
Trinidad and Tobago
TT
12.50%
Tunisia
TN
19.00%
Turkey
TR
18.00%
Turkmenistan
TM
15.00%
Turks and Caicos Islands
TC
0.00%
Tuvalu
TV
0.00%
Uganda
UG
18.00%
Ukraine
UA
20.00%
United Arab Emirates
AE
5.00%
United Kingdom
GB
20.00%
Uruguay
UY
22.00%
Uzbekistan
UZ
0.00%
Vanuatu
VU
0.00%
Venezuela, Bolivarian Republic of
VE
0.00%
Viet Nam
VN
0.00%
Virgin Islands, British
VG
0.00%
Virgin Islands, U.S.
VI
0.00%
Wallis and Futuna
WF
0.00%
Western Sahara
EH
0.00%
Yemen
YE
0.00%
Zambia
ZM
16.00%
Zimbabwe
ZW
14.50%
US
Alabama
AL
4.00%
US
Alaska
AK
0.00%
US
Arizona
AZ
5.60%
US
Arkansas
AR
6.50%
US
California
CA
7.25%
US
Colorado
CO
2.90%
US
Connecticut
CT
6.35%
US
Delaware
DE
0.00%
US
Florida
FL
6.00%
US
Georgia
GA
4.00%
US
Hawaii
HI
4.00%
US
Idaho
ID
6.00%
US
Illinois
IL
6.25%
US
Indiana
IN
7.00%
US
Iowa
IA
6.00%
US
Kansas
KS
6.50%
US
Kentucky
KY
6.00%
US
Louisiana
LA
4.45%
US
Maine
ME
5.50%
US
Maryland
MD
6.00%
US
Massachusetts
MA
6.25%
US
Michigan
MI
6.00%
US
Minnesota
MN
6.88%
US
Mississippi
MS
7.00%
US
Missouri
MO
4.23%
US
Montana
MT
0.00%
US
Nebraska
NE
5.50%
US
Nevada
NV
6.85%
US
New Hampshire
NH
0.00%
US
New Jersey
NJ
6.63%
US
New Mexico
NM
5.13%
US
New York
NY
4.00%
US
North Carolina
NC
4.75%
US
North Dakota
ND
5.00%
US
Ohio
OH
5.75%
US
Oklahoma
OK
4.50%
US
Oregon
OR
0.00%
US
Pennsylvania
PA
6.00%
US
Rhode Island
RI
7.00%
US
South Carolina
SC
6.00%
US
South Dakota
SD
4.00%
US
Tennessee
TN
7.00%
US
Texas
TX
6.25%
US
Utah
UT
5.85%
US
Vermont
VT
6.00%
US
Virginia
VA
4.30%
US
Washington
WA
6.50%
US
West Virginia
WV
6.00%
US
Wisconsin
WI
5.00%
US
Wyoming
WY
4.00%

We know taxes can be a hassle, so we’ve got you covered. We’re eager to make any kind of invoice or credit note ready for proper reporting. Reach out to us and we will let you know how you can set your invoices correctly based on most recent legislation.

How does invoicing work with Passionfroot?

We give you the tools to create all invoices correctly, taking into account the external partner’s local jurisdiction and send them out accordingly.

How does Passionfroot make money?

Passionfroot currently charges a 5% service fee to the partner that includes mainly payment processing fees at this point of time. We charge this to the partner so that you, the creator, earn 100% of your payout.

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© Passionfroot GmbH.